Cerberus Helpdesk – Cerberus Helpdesk is a web based email management software created using PHP and MySQL. This indicates that the EEPROM which stores calibration data has failed. Contact an Authorized AMI Technical Support Representative immediately. American Magnetics, Inc. Flint Rd Oak Ridge, TN, USA Phone: Monday – Thursday a.m. – p.m. (-5 GMT) Friday a.m.

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Cerberus Helpdesk

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Would highly recommend to anyone who receives email in the course of their business, from small one man shops to Fortune size companies. Cerb is your digital record-keeper. Ready to put Cerb to work on yours? The software includes many value added So much so that I can’t help sitting back and going ‘You know what else I could use with this? Add a review Tell us your experience with Cerberus Helpdesk 2.

Plan and manage projects with interactive boards. Results 1—2 of 2 1. Create records for anything, and add your own fields to keep track of every important detail.

I just wanted to say thanks for continuous improvements in Cerberus Helpdesk. Its ability to adapt to nearly any business need or use case is astonishing.

Provide your customers with a public, web-based Support Center which seamlessly embeds into your existing website. Automatically trigger bot behaviors as tasks move through your workflow.


Cerberus Helpdesk – Free download and software reviews – CNET

Once the Help Desk Software is installed your customers will be Please submit your review for Cerberus Helpdesk. We already checked that the download link to be safe, however for your own protection we recommend that you scan the downloaded software with your antivirus. It stores solutions cerbeeus your experts in the company’s knowledge pool.

Our support tickets system comes with 3 interfaces, External, Onsite, Integration Advertisements or commercial links. Automate common workflows by creating “bots” — virtual team members who can respond to email, create and modify records, start chats to gather information, exchange data with third-party services, send reminders, notify people, monitor metrics, and do practically anything else that a human team member can.

Flaming cerbwrus offending other users.

Cerberus Helpdesk – SME Server

It can’t be easier to receive trouble tickets from customers. The program can be installed on Windows. Build collaborative workspaces to easily keep track of everyone’s assignments, contributions, and progress. It allows you to setup a web hekpdesk ticket support system helpdesk for your website. Choose from a dozen cerberuz widgets, or even build your own. Cerb is one of the most flexible help desk software I’ve seen.

If you believe this comment is offensive or violates the CNET’s Site Terms of Useyou can report it below cerberud will not automatically remove the comment. Summary We implemented Cerberus and immediately decreased our support response time.


Cerb is your tireless helper who’s eager to learn new skills. Not only is Cerb a great product, but the team who develop and support it are a fantastic group of people. Login or create an account to post a review.

Cerb has helped thousands of teams. Once reported, our staff will be notified and the comment will be reviewed. Thank you for making such a life-changing piece of software! When ThinkGeek started using Cerberus we soon realized how much wasted time we had spent dealing with conventional email clients.

See below the changes in each version:. You are doing a fantastic job and I wish you great success! Set response time targets to ensure your customers are receiving timely solutions that meet or exceed their expectations.

Sexually explicit or offensive language.

This isn’t a TV Commercial, Cerberus works! Cerberus allowed us to gain efficiencies across ‘s of our business support staff, Customize and streamline workflow across our companies and continues to be integral to the health of our teams. Cerb is a home for all of your team’s scattered tasks. Increase productivity by giving each agent the tools necessary to view and manage their e-mail workload according to their special role.